Listen, not just hear.
Understand the organization in context before recommending anything.
About James & Palagn
James E. Page, Jr. founded Palagn Enhancement Strategies to help leaders connect how their organizations work with what the people inside them experience.

An unlikely path
James began his career as an engineer at Dell. That training still shapes how he works: understand how the system works, find the friction and use evidence to improve it.
His work grew into global ethics, privacy, compliance and workforce strategy, and then into health care, academic medicine, higher education and global conservation. Along the way the questions became more human. How do people build trust? What helps leaders make better decisions? What has to change in an organization for people to do their best work?
He has served on the executive leadership teams of The Nature Conservancy, Johns Hopkins and Vanderbilt University. At The Nature Conservancy, he led a global function of about 40 people supporting roughly 6,000 employees in more than 80 countries, redesigned its operating model and decision rights, built employee-listening and dashboard systems, served on the executive team overseeing AI deployment and advised executives and board members on organizational health.
Through Palagn, he brings that experience directly to client engagements. Clients get the analytical discipline of an engineer and the judgment of someone who has been accountable for the result.
James’s leadership experience

Experience
Education: BS, Computer Technology, Purdue University (business minor); MBA, The University of Texas at Austin McCombs School of Business; Senior Executive Leadership, Harvard University.
How Palagn works
The principles behind every Palagn engagement, from a single workshop to a year of advisory work.
Understand the organization in context before recommending anything.
Data matters when it helps someone decide what to do next.
Leaders hire Palagn for an honest outside view. They get one.
Every engagement should leave your people more able to carry the work forward.
Start with the challenge your organization is facing.